Our Services
Our Services
Management information & reporting
Clear, consistent and actionable data is a key factor in empowering better decision-making and achieving sustainable growth. Taurus provides full visibility across performance, customer behaviour, claims trends and operational metrics to support the delivery of successful insurance schemes.
Data-Driven Partnerships
We offer partners access to key data sets through intuitive dashboards and scheduled reporting, ensuring you’re always informed about how your products and services are performing.
Policy & Claims Volumes
Track volumes and trends across your portfolio
Settlement Times & SLAs
Monitor performance against agreed targets
Contact & Resolution Rates
Visibility into customer interactions and outcomes
Fraud Indicators & Risk Flags
Early identification of suspicious patterns
Real-Time Visibility
Customer Interactions
Detailed breakdowns across all touchpoints
Claims Handling Times
End-to-end processing visibility
Service Level Adherence
Performance against agreed SLAs
Scheme Performance
Know exactly how your scheme is performing
Operational Transparency
We believe in complete transparency with our partners. Our reporting provides real-time visibility into operational performance, ensuring you always know exactly how your scheme is performing.
This includes detailed breakdowns of customer interactions, claims handling times, and service level adherence across all touchpoints.
Compliance & Governance
Our MI capabilities support robust compliance and governance frameworks. We provide the data and audit trails needed to demonstrate regulatory compliance and support internal governance requirements.
All reporting is designed with data protection and security at its core, ensuring sensitive information is handled appropriately at all times.
Insights That Drive Performance
We work with partners to identify trends, opportunities, and areas for optimisation. Our team provides analysis and recommendations to help improve product performance and customer outcomes.
Cross-Sell Opportunities
Identify where additional products can add value for customers and revenue for your business, using behavioural and portfolio data.
Claims Leakage Reduction
Pinpoint areas of claims leakage and implement targeted interventions to reduce cost and improve outcomes.
Customer Retention
Understand retention drivers and take proactive steps to improve customer loyalty and lifetime value.
Intuitive Dashboards
Partners access key data sets through intuitive dashboards and scheduled reporting — ensuring you're always informed about how your products and services are performing.
- Intuitive dashboards with real-time data
- Scheduled automated reporting
- Exportable data for internal analysis
- Secure, role-based access controls
