Our Services
Our Services
Affinity solutions
At Taurus Insurance, we design and deliver high-performing affinity insurance solutions that create measurable value for partners and meaningful protection for customers.
Powered by our custom-built technology platforms, we provide secure, robust, scalable distribution capabilities across online and offline channels.
From simple add-ons to fully integrated end-to-end solutions, Taurus supports every stage — from product design and underwriting alignment to distribution, claims, and ongoing optimisation — ensuring schemes engage customers, strengthen loyalty, and drive sustainable growth.
Put simply, we deliver affinity propositions that convert, retain, and scale.
Customer focused and driven
The customer is at the heart of everything we do. Our approach is grounded in fairness, transparency, and consistently high service standards. Through our branded call centre sales and support, we provide knowledgeable, empathetic engagement that reflects our partners’ values and builds trust at every touchpoint.
Our teams operate as an extension of your brand. This ensures customers receive clear guidance, responsive support, and a positive experience while helping partners achieve strong conversion, retention, and long-term loyalty.
Bespoke product design
We partner with leading A-rated insurers and MGAs to provide capacity for schemes of all sizes. Leveraging decades of expertise, we create innovative lifestyle insurance products tailored to the needs of both partners and customers, with specialism in gadget and travel cover.
Our turnkey propositions — Travel Insurance Gadget Add-On (TIGA) and Home Insurance Gadget Add-On (HIGA) — are designed to slot seamlessly into existing schemes, offering flexible, ready-to-go solutions that simplify launch and integration.
Multi-channel distribution
Taurus delivers flexible distribution across both online and offline channels, powered by our cloud-based platforms and in-house development team. We implement, manage, and optimise propositions efficiently, ensuring a consistent customer experience while supporting rapid launch and scalable growth for our partners.
Claims and fulfilment services
Through our specialist call centre, best-in-class claims systems, and dedicated procurement and repair network, Taurus provides an exceptional customer experience while driving operational efficiency.
Our fully brandable solutions operate as an extension of your business, managing the journey from first notification of loss through to repair or replacement. Robust compliance management and MI reporting give partners clear visibility of performance and outcomes, supporting ongoing optimisation and confident decision-making.
Dedicated Account Management
Our experienced account managers provide a single point of contact for partners, combining practical support with commercial expertise. Through regular review and performance analysis, they identify opportunities to improve results, streamline processes, and enhance the customer experience.
By working closely with partners, our teams ensure schemes remain efficient, effective, and aligned with objectives, while fostering a trusted, collaborative relationship.
Quick and Easy
Taurus makes it simple to get up and running in weeks rather than months. Our platforms provide advanced features such as aggregator integration, automated renewals, detailed web analytics, and MI — enabling partners to launch, monitor, and optimise schemes with confidence.
Sound good to you?
If you’d like to find out more about our products and services, why not set up a call to chat things through.
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